At Authors On Mission, we take privacy very seriously. This policy outlines exactly how we handle the information we collect through our website, services, features, and applications (collectively referred to as “Services”).
What Information We Collect We collect the following types of information about you:
- Contact information you provide such as your name, mailing address, email address, and phone number. This is collected when you request information via forms on our website, sign up for our newsletter, purchase products or services, register for events or webinars, submit user generated content, or contact us.
- Billing information including payment card number, expiration date, and billing address is collected when you make purchases. This information is stored securely by our payment processor and we do not have direct access to full credit card details.
- Tracking information such as your IP address, location, browser type, internet service provider, pages you visited, links you clicked, and other actions taken through our Services. This is collected through cookies, pixel tags, and other tracking technologies.
- Demographic information such as your age, gender, interests, and favorites. We may collect this when you participate in a survey or contest.
- Social media account information if you interact with our social media profiles or pages.
- Usage information about how you interact with our website, products, and services. This includes device type, browser type, domain, and other metrics.
- Any other personal information you voluntarily provide such as during an inquiry, survey response, contest entry, or when signing up for a newsletter.
How We Use Your Information We use your information for several purposes:
- To provide our Services to you and fulfill your requests
- To customize your experience and engage in personalization
- To improve user experiences by understanding usage trends
- To provide service announcements, confirmations, updates, alerts, and support
- To respond to inquiries, questions, comments, or concerns you may have
- To send periodic emails such as newsletters, promotions, and surveys
- To advertise our products and services across various platforms
- To analyze how our Services are being accessed and used
- To monitor and prevent any misuse, abuse, or fraud with our Services
- To comply with legal and regulatory requirements
- We do not sell, trade, or transfer your personal information to third parties unless required to do so by law. Any third parties who perform services on our behalf are bound by strict data processing agreements.
Your Choices and Rights You have certain choices regarding your information:
- Opting out of email communications: You may unsubscribe from emails by clicking the “unsubscribe” link found at the bottom of every email.
- Modifying or deleting information: You may edit or delete certain profile information by logging into your online account with us. To delete your account entirely, please contact us.
- Analytics tracking: You can opt-out of analytics tracking by disabling cookies in your internet browser settings.
You also have certain rights with regards to the information we collect:
- Know what data we have: You may contact us anytime to request details about the personal information we have collected from you.
- Correcting inaccuracies: If your information on file is outdated or incorrect, you can contact us to update it.
- Data erasure: Under certain conditions, you may request we delete personal data we have collected.
- Withdrawing consent: Where consent was provided to process your data, you reserve the right to withdraw that consent at any time.
- Contact us at any time regarding your rights. We will respond within 30 days.
Data Protection and Security
We take reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, misuse, or disclosure. This includes measures such as encryption, firewalls, site monitoring, and physical security.
While we make good faith efforts to secure your data, please understand that no method can ever be guaranteed 100% secure. We are not liable for any unlawful access to any information by third parties.
Retention of Data
We retain personal information as long as required to fulfill our Services, contractual obligations, or as needed to comply with applicable laws. Afterward, we dispose of data securely according to standardized retention policies.
Let us know if you have any other questions! We’re always happy to provide more details on our data collection and usage practices. You can contact us at [email protected].